Terms & conditions

Bookings and payment

A booking is subject to availability and is confirmed when payment has been successfully processed and we send a confirmation. Prices, event dates, venue details, session lengths and inclusions are shown on the relevant event page or at checkout. Payment is processed through Stripe Checkout. Please provide accurate contact and attendee details so we can administer the booking and share event information.

Christmas Fair family tickets

Family entry to the Trybe Christmas Fair on 19 December 2026 is free, but a ticket is required and places are limited. One ticket covers one family group of up to eight people. Please provide an accurate headcount. We send the ticket QR code to the email address supplied; bring it on the day for entry. Venue and opening hours are being confirmed and will be shared with ticket holders by email.

Christmas Fair vendors

Submitting a vendor application does not reserve a pitch or create an agreement to trade. Trybe reviews applications and will contact applicants about its decision. If an application is accepted, the £20 pitch fee is payable only after acceptance, following direct contact from Trybe. A pitch is confirmed once payment arrangements have been completed with Trybe. Submitting an application does not authorize a payment.

Children and supervision

A parent or guardian must make the booking and provide accurate information about each child attending. The booking form will ask whether you will stay with your child or drop them off. Please follow the supervision arrangements and any age, safety or attendance instructions given for the specific event. Tell us promptly if relevant attendee information changes.

Cancellation and refunds

To cancel a booking, email trybeappuk@gmail.com with your booking details. If we receive your cancellation at least 7 days before the event date, we will refund the amount paid for the cancelled booking. Cancellations received less than 7 days before the event are not eligible for a refund under this policy. This policy does not affect any rights you have under applicable law.

If Trybe cancels an event, we will contact affected bookers about the available arrangements. Nothing in these terms limits any rights or remedies that apply by law.

Changes to an event

We may need to make reasonable changes to timings, activities, staff or arrangements. If a significant change affects your booking, we will contact you using the details provided. Where an event is postponed or materially changed, we will explain the options available to you.

Using this website

Please use the website lawfully and do not interfere with its operation, attempt unauthorised access, or submit information that is false, harmful or unlawful. Website content is provided for general information and may be updated. Event-specific details displayed at the time of booking apply to that booking.

Liability and your legal rights

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights. Subject to that, Trybe is not responsible for losses that were not reasonably foreseeable when you booked, or for matters outside our reasonable control.

Privacy and contact

Our Privacy Policy explains how we handle personal information. For booking changes or general enquiries, email trybeappuk@gmail.com. For privacy requests, email tiredassmum@gmail.com.